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Answers to your most common questions
Orders & shipping
Orders placed Monday–Friday ship within 2 business days of purchase.
Once your order ships, you’ll receive a confirmation email with tracking details.
Yes. Orders over $50 (up to $750, excluding wholesale) ship free to the contiguous U.S. via standard ground shipping.
Returns & exchanges
We accept returns within 30 days of delivery for items purchased on our website. Products must be new, unused, and in their original packaging.
Log in to your account on our website to request a return. If you purchased through Amazon, Target, Walmart, or Babylist, please return the item directly to them.
Refunds are processed within 15 days after we receive and inspect your return.
Product
Yes. All of our products are made with premium, baby-safe materials and designed to support your baby’s health and wellness.
Our award-winning bottles feature a nutrient-preserving shape that cools and warms milk quickly, helping protect essential vitamins and antibodies.
Discover our Bottles
Yes! Nanobébé bottles are designed to mimic the natural breastfeeding experience, making it easier to transition between breast and bottle. Discover our Breastfeeding Collection
Our products are easy to clean and dishwasher safe (top rack). We also offer cleaning essentials like electric bottle brushes and steam sterilizers for added convenience.
Discover our Cleaning Collection
STILL HAVE QUESTIONS?
Reach out to us anytime and we’ll be happy to assist